Cancellation Policy

For Cancellations please contact us via contact us link.

Requests received later than 3 business days prior to the end of the present service period will be treated as cancellation of services for the next service period.

Note: To be eligible for a return/cancellation, your item must be unused and in the same …

What is Walkway Shop’s Cancellation Process?

You can cancel an order until it has not been packed in our storehouse on App/Website/M-site. This includes things purchased on sale also.

I just cancelled my order. When will I receive my refund?

If you had selected online payments made via Credit Card, Debit Card, Net Banking, or Wallet you will receive refund into the basis account within 7-10 days from the time of order cancellation. If payment was made by redeeming Paytm wallet balance then, refund will be initiated into Paytm wallet within a day of your order cancellation. Otherwise selected Cash on Delivery, there is no amount to be refunded because you haven’t paid for your order.

How do I cancel my Order?

Click to “My Orders” section under the top menu of your App/Website/M-site and then select the item or order you want to cancel

Can I modify the shipping address of my order after it has been placed?

Yes, you can modify the shipping address of your order before we have processed (packed) it, by updating it under ‘Address’ option which is available under ‘My account’ section of App/Website/M-site